Accepted Payment Methods
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Accepted Payment Methods for Bullion
Before submitting payment or placing an order for physical gold, silver or platinum bullion at Portland Gold Exchange, you must call our team directly at (503) 954-1480 to receive an official live price quote and lock in your unique order number.
Important Order Requirements & Payment Restrictions
To ensure full compliance and transaction security for all precious metal purchases:
- Mandatory Documentation: Every bullion transaction requires a completed customer profile, a valid government-issued photo ID, and a signed invoice.
- Prohibited Payment Types: We strictly do not accept direct deposits, branch bank transfers, or handwritten personal/business checks under any circumstances. Direct deposits and branch transfers will be declined and returned immediately, as they are not guaranteed funds and cannot be verified by our compliance team.
ACH & Bank Wire Transfers (Recommended for Large Orders)
For optimal security and efficiency, we highly recommend ACH payments for orders over $10,000 and bank wire transfers for orders over $50,000:
- Transaction Limits: Unlimited (no upper transaction cap).
- Processing Speed: Funds typically clear by the next business day once received.
- Associated Fees: ACH fees vary by bank; wire transfers typically cost $45 or less depending on your financial institution.
USD Cash Payments
- Clearance: Immediate clearance up to $20,000.
- Federal Reporting: In accordance with federal regulations, any cash payment exceeding $10,000 requires us to collect and record information in accordance with FinCEN reporting.
- Verification: All bills are authenticated upon receipt. We accept United States Dollars (USD) only; Canadian currency is not accepted.
Debit & Credit Cards
- Debit Cards: American PIN-based debit cards are accepted up to $10,000 for immediate clearance. Manager approval is required on a case-by-case basis for debit transactions over $10,000, along with a matching valid ID.
- Credit Cards: American credit cards are accepted up to $10,000 for immediate clearance. A 2.4% processing surcharge applies to cover merchant fees. International credit cards are not accepted, and a matching photo ID is required for every credit transaction.
Official Bank Cashier's Checks
- Transaction Cap: Accepted up to $25,000.
- Issuance & Payee: Must be issued by an American bank or credit union and made payable exactly to Prefinery USA Inc.
- Exact Amount: Checks must be written for the exact invoice total, as we cannot issue change on bank drafts.
- Clearance Hold: Cashier's checks carry a strict clearance period of 8 to 10 business days before bullion items can be released.
Order Pickup & Price Lock Guidelines
- 1-Day Price Guarantee: Quoted bullion rates are guaranteed for one calendar day only. Payment must be dispatched on the exact same day your price quote is locked
- Identity Verification at Pickup: When picking up your order at our Sellwood storefront, you must present a valid photo ID that exactly matches the name on the invoice. To protect your investment, we will never release items to third parties or anyone other than the registered buyer.